E-commerce management · Malta, EU
The ultimate e-commerce management partner.
USN runs the operations, the technology and the growth of your online business — as one accountable team, with transparent monthly pricing and no lock-in.
- Registered in
- Malta (EU)
- Company no.
- C 104012
- Working languages
- EN · IT
- Pricing
- Monthly, transparent
360° e-commerce
Everything a growing online business needs to run — under one roof, one contract, one point of contact.
Most brands juggle an agency, a developer, a channel specialist and an in-house team that never quite talk to each other. USN replaces that patchwork with a single, accountable operating partner.
E-commerce Operations
Day-to-day store management, catalogue, orders and customer care.
- Catalogue & content operations
- Order, fulfilment & returns coordination
- Multilingual customer care
Technology & Integrations
Platform builds, ERP/PIM/CRM integrations and workflow automation.
- Shopify, Magento, WooCommerce, headless
- ERP / PIM / CRM integrations
- Workflow automation & reporting
Growth & Performance
Strategy, paid media management, CRO, SEO and analytics.
- Commercial strategy & roadmap
- Paid media & CRO management
- Analytics, SEO & reporting
Multichannel Sales
Your own seller accounts on Amazon, eBay and regional channels, run as one mix.
- Your seller accounts on Amazon, eBay & more
- Listing, pricing & stock sync
- Cross-border expansion in the EU
Why USN
Outsourcing done the right way: as the first step towards your own capability, not a dependency.
We believe outsourcing isn’t a final destination. We document everything, keep you as the owner of every platform and account, and train your people as we go — so insourcing is always an option, never a renegotiation.
How an engagement worksOne accountable partner
A named engagement manager, a written scope and a monthly review. If something breaks, you know who to call.
Transparent, written pricing
Retainers and project fees are agreed up front and published as indicative ranges. No surprise invoices.
You own everything
Stores, ad accounts, seller accounts and code stay in your name from day one.
EU-based, EU-compliant
A Malta-registered company working under EU consumer, data-protection and VAT rules — useful when you sell across borders.
How we work
From first call to a running operation in four clear steps.
- 01
Discovery & audit
We review your store, stack, operations and numbers. You receive a written assessment with priorities — before any contract is signed.
- 02
Proposal & scope
A fixed-scope proposal: deliverables, timeline, team, monthly fee and exit terms. No hidden costs, no lock-in.
- 03
Onboarding
Access, documentation and processes are set up in the first two weeks. You keep ownership of every account and platform.
- 04
Run, measure, improve
A named manager runs the day-to-day; a monthly review tracks KPIs against the plan and adjusts scope with you.
Founder-led
Built by an operator who has spent more than a decade inside digital commerce.
USN is founder-led and deliberately small. Every engagement is scoped and reviewed personally by Umberto Iorillo, who has built and run online businesses across Europe before founding USN in Malta.
“What is good for you is good for the world.”Meet the founder
What exactly does USN sell?
How are services priced and paid?
Where is USN based and who runs it?
Which markets and languages do you cover?
Let’s talk about your store, your stack and your next market.
A 30-minute discovery call with the founder. No sales deck — we look at your numbers, your operations and tell you honestly where we can help.